FAA Publishes Leaflet on Unruly Passenger Behavior, United Airlines to Help Distribute Leaflet

In an effort to educate the flying public about the consequences
of interfering with flight crewmembers performing their duties
aboard an aircraft, the Federal Aviation Administration (FAA) has
published a leaflet entitled "Safety is Everyone's Responsibility."

"Flight crewmembers are critical to the safety and security of the
skies and the flying public," said FAA Administrator Jane F.
Garvey. "Unruly passenger behavior cannot be tolerated."

The leaflet, which can be downloaded from the Internet on
www.faa.gov/apa/newsroom.htm, outlines the penalties for unruly
passenger behavior. The act of threatening, intimidating or
physically assaulting flight crewmembers, or other unruly
passenger behavior is subject to civil and criminal penalties.

United Airlines will place this leaflet in the airline ticket jacket it
issues to passengers at its five hub locations at Denver,
Washington Dulles, Los Angeles, Chicago O'Hare and San
Francisco airports.

Passengers are encouraged to report any aviation safety
concerns to the gate agent or flight crew. In addition, any
incidents or concerns also may be reported to the aviation safety
hotline on 1-800-255-1111.

A camera-ready copy of the leaflet is available from FAA's Office
of System Safety by calling (202) 267-7770. The camera-ready
copy may be used freely by anyone with or without the FAA/DOT
logos, but if the copy is changed in any way, the logos must be
deleted.